Urban bulk water

The supply of bulk water involves large investments in infrastructure such as dams, treatment plants and manufactured water assets that serve a large number of users.

We aim to protect users from the possible adverse consequences of monopoly power, including higher than necessary prices and poor service, while allowing bulk water providers to recover the efficient costs of their large capital investments.

We investigate and recommend bulk water prices in south east Queensland at the request of the Queensland Government. 

We also undertake price monitoring investigations of the bulk water services provided by the Gladstone Area Water Board to industrial, electricity generation and local government customers in the Gladstone area of central Queensland on direction from the Queensland Government.