SEQ retail electricity market monitoring

In progress

We have been monitoring the SEQ retail electricity market since 2016–17. Retail electricity prices for residential and small business customers in south east Queensland (SEQ) have been deregulated since 1 July 2016. Our market monitoring reports assist the Queensland Government to ensure that electricity customers in SEQ have the opportunity to benefit from increased competition in the market.

In June 2021, the Minister for Energy, Renewables and Hydrogen directed us to continue to report on the operation of the SEQ retail electricity market annually from 2020–21 to 2024–25. Our reports cover retail prices, discounts and incentives, retail fees, customers receiving assistance with their electricity bills, new types of electricity plans, market competitiveness and other significant issues.

Our latest report (for 2020–21) can be downloaded here.

We have also made submissions to the Australian Competition and Consumer Commission (ACCC) and the Australian Energy Regulator (AER) regarding certain aspects of their regulatory and monitoring roles in the SEQ retail electricity market. Our submissions are available below.

Title Document
21 December 2018 Submission QCA submission – ACCC NEM monitoring – Dec 2018 pdf, 670.88 Kb
30 March 2018 Submission QCA submission – AER pricing information guideline review – Mar 2018 pdf, 600.19 Kb